The Quad Summer Internship Series
Benjamin Worley, Chick-Fil-A
Position: IT Business Intelligence Intern
School: University of Georgia
Major: Management Information Systems
How did you get the internship?
Last summer, I had little plans to even pursue an internship. My plan was to travel as long as some awesome job didn’t just fall in my lap. It did. Naïve as I was, I did not even know that fast food companies like Chick-fil-A had IT departments. Per a friend’s recommendation, I attended an information session that Chick-fil-A held on campus at UGA. He had interned there last summer and recommended me for the internship this summer. Without his recommendation, I don’t think I could have gotten the job. From there I met representatives who helped me start the interview process by sending my résumé in online.
What’s a typical day for you like?
Each day is a little different but there are common attributes that reoccur every week. I serve on the Business Intelligence team and we have team meetings every Monday to discuss the current projects that we are working on. The projects this summer have varied because my team supports many different teams and departments throughout the business. Many of my days involve bouncing around from meetings and all in the meantime working on whatever projects have been assigned to me.
What is your favorite part about this opportunity and what is the most challenging part about it?
My favorite part about my job and the most challenging part are actually the same. One project that I have gotten to complete this summer involved creating a report for our Field Operations department. It was extremely challenging because I was very new to the BI system that we were using to construct the report, which resulted in a steep learning curve. Even though it was difficult, I really enjoyed this project because it allowed me to learn a lot about our BI system as well as use strategy to create an effective report.
What advice would you give to future interns to maximize their experience?
I would advise interns to dive in wherever they are working. I have tried to maximize my time at Chick-fil-A by meeting as many people as possible and trying to learn as much as possible. Do not be afraid to ask questions or ask people to get lunch. Make the most out of your time and get to know the other interns because they can become great friends and be great contacts to have in the future.
How will you apply the work you’re doing here to your college experience?
I can apply the things I've learned because I know I'll have a use for all the new information. To be able to always think in terms of how the subject matter can be applied to the real world is a valuable asset. I also now know some technical skills, which will benefit my learning about more IT related subjects.
Is there anything else you would like to add about what makes your internship unique?
My internship has been really unique because of the exposure to senior leadership. We have been able to meet most all of the executive committee including Dan Cathy, the CEO. He invited us to his house for dinner and took us on a tour of the history of Chick-fil-A. We also have had many lunches with leadership, which has given us access to unique perspectives and provided great learning experiences.
If you have any more questions about the position or Ben's experience tweet him @Ben_Worley